Exclusive for Macau SMEs

Run your business better
and do more business

71SI gives Macau SMEs practical digital-intelligence and business-growth solutions — helping you boost efficiency, reach more customers, and put digital tools and AI to real use in your business.

We mainly help with two things

01Digital-intelligence

Make business run more smoothly.

Bring customers, service, process and daily work under control — then let AI raise efficiency.

Customer mgmtAI serviceBookingAI ops
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02Business growth

Help more customers choose you.

From online exposure and acquisition to conversion, repurchase and performance.

ExposureAcquisitionConversionRepurchase
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Digital-intelligence

Make internal operations smoother, faster, easier.

Customer Management

Bring customers under control — and know who to contact next.

MembershipTagsPurchase historyRe-engagement
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AI Customer Service

Let AI know your business and handle daily customer questions.

KnowledgeQueriesPre/post-salesHuman handoff
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Booking & Service

From booking to completed service, all in one place.

BookingSign-upRemindersCheck-inFollow-up
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AI Operations Assistant

Hand repetitive daily work to intelligent assistance.

DocumentsFormsDataRemindersAutomation
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Business growth

Turn traffic into business, step by step. From content and online exposure to promotion, conversion and repurchase.

01
Seen
Content & online exposure
  • Content
  • Xiaohongshu
  • Douyin
  • POI
  • Online storefront
02
Chosen
Promotion & acquisition
  • KOLs
  • Ads
  • Events
  • Group deals
  • Word of mouth
03
Conversion
Trust & purchase
  • Offers
  • Bundles
  • Checkout
  • In-store
  • Experience
04
Return
Customer capture & repurchase
  • Customer capture
  • Members
  • Reach
  • Repurchase

For F&B, retail, beauty, education, professional services and all kinds of SMEs.

Start from the one thing you most want to improve

No need to figure out everything at once — start with the step most worth doing.

01

Talk needs

Tell us about your business today and what you most want to improve.

02

Pick a solution

Based on your situation, match a mature solution first — reducing unnecessary custom rebuilds.

03

Go live

Set up, load data and activate so you can start using it quickly.

04

Keep optimizing

Keep tuning with usage and support so results keep improving.

Macau SME Support

Digital-intelligence

2026 SME Digitalization Support Service

Helps SMEs improve management processes, operational efficiency, customer management and digital adoption.

View official program
Business growth

Specialty & Signature Stores Subsidy Scheme

For promising Macau F&B and retail merchants — supports online marketing and business upgrade.

View official program

Eligibility, scope, amounts and final arrangements are subject to the relevant government departments and the Productivity and Technology Transfer Center of Macau.

Frequently asked questions

You don't have to do everything at once. If daily operations, staffing and processes feel complicated now, start with digital-intelligence; if you want more exposure, customers, conversion and repurchase, start with business growth. We'll decide together based on your actual situation.

Talk about my business

Tell us about your business and what you want to improve — we will get back to you.

Where do you want to start?
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About 71SI

71SI focuses on scenario intelligence, bringing AI, data, systems and business processes into real business. In Macau, we provide practical digital-intelligence and business-growth solutions for SMEs — helping businesses boost operational efficiency and reach more customers, and making digitalization and AI truly create value.

Learn about 71SI